About us

Spa Etiquette

Any of our Spa team members will be happy to discuss our range of therapies with you and recommend what would be of benefit to you.
Yes. Many Spa therapies complement each other and work very well to produce marked results. Please feel free to ask any member of our spa team to tell you how best to combine therapies for optimal results.
Specially if you are pregnant, suffer from cardiovascular disorders such as cardiac ailments or high blood pressure, have recently undergone surgery or have any implant or are suffering from skin diseases.
3 hours gap after moderate meal is ideal. A light snack is appropriate if you are hungry. We do not recommend any intake of alcohol before any Spa therapy.
We have taken great pains to ensure that all of our products are gentle on your skin & with natural ingredients.
You may arrive in your street clothes since we shall offer you the appropriate disposable undergarments and other apparel while enjoying the spa therapies.
Our guests are between 15 to 18 years of age are permitted to experience selected spa therapies only accompanied by a guardian of the same gender.
We recommend that you arrive fifteen minutes before your appointment time to give you enough time to relax and to complete a health status questionnaire.
If you are running late for your treatment, we will shorten your therapy so as to be completed by the designated time booked by you. This is to ensure that the next guest is not delayed or inconvenienced.
Any Spa therapy appointment that is cancelled without a minimum of 3 hours notice or an un-informed “no show” will incur a charge equal to 100% of the value of the therapy (ies) booked. If a three hour notice is provided then a cancellation fee equivalent to 50% of the spa therapies fee will be charged.
Any Spa therapy appointment that is cancelled without a minimum of 3 hours notice or an un-informed “no show” will incur a charge equal to 100% of the value of the therapy (ies) booked. If a three hour notice is provided then a cancellation fee equivalent to 50% of the spa therapies fee will be charged.
Gratuity is a reflection of your level of satisfaction and 15% -20% of the cost of therapies is typical.
Gratuity is a reflection of your level of satisfaction and 15% -20% of the cost of therapies is typical.
Gratuity is a reflection of your level of satisfaction and 15% -20% of the cost of therapies is typical.
Please feel free to speak to our team members who will be glad to assist you in choosing the package and gift certificate most suitable to your needs.